Our web site is down again. If this is frustrating you right now, we apologize. It’s frustrating us, too.
Sometimes shit happens. We get that. It very well might not even be our host’s fault. What is their fault is that they have no method established for communicating with their customers to advise status, and they never answer their phone. When our credit card gateway Authorize.Net was down this summer due to a fire at their server farm, they kept customers updated via Twitter, and it worked great.
If any readers here can suggest a good web host for small eCommerce accounts, it would be much appreciated. Or tell me which ones have frustrated you. We want to make a switch in January. You can leave a comment here, or email me. Thanks.
And thanks for your patience.
You didn’t say whether you’re looking for Unix, Windows, or what… but since the site is written in PHP, it shouldn’t matter that much.
I’ve had very good luck (for shared hosting) with pair.com. I’ve had a domain or two with them for many years, and have several consulting clients hosting with them. No real problems, no real outages, they actually communicate if there’s a problem, etc.
If you’re looking to go beyond that, we can talk about building a real high-availability setup, but that costs real money…